Revisions

  • Revisions

    Regular maintenance

    Your timepiece also needs some timeout.
22/01/2017

A lifetime of care

To ensure you can keep enjoying the precision and beauty of your Glashütte Original, it needs to be regularly serviced by expert hands. The servicing frequency depends on various factors, such as model, wearing habits and climate - though we recommend a service every 3 to 5 years as a rule of thumb.

Before servicing

Please only contact one of our service partners or our manufactory if you want your Glashütte Original serviced. A detailed quote will be put together for you based on a careful analysis of your watch. Only with your express consent will the watch then be handed over to experienced watchmakers.

Our service

Our servicing is tailored to your needs - from the whole watch to the tiniest detail. That's why we generally distinguish between two types of services:

- Full maintenance service
- Individual services

 

Customer Service Price List

Full maintenance service

This service includes the following:

Movement
1. Dismantling the entire movement
2. Visual analysis of the individual parts to check for wear or damage
3. Cleaning and lubricating all parts
4. Replacement of the hands and wear parts
5. Movement assembly and function test
6. Regulating the watch's average daily rate
7. Checking all parameters based on the Glashütte Original standards

Case and metal strap
1. Cleaning and reconditioning the case parts and metal strap
2. Replacing the crown, tube, pusher and corrector (additional costs are incurred for precious-metal watches)
3. Restoring and checking watertightness

Final checks of
1. Aesthetics
2. Function
3. Winding and power reserve
4. Rate precision

Watertightness

Warranty
We provide a 24-month warranty for flawless repairs as detailed above and the replaced original spare parts. In the event of a defect identified by our service staff as such, we will remedy this free of charge in the manner we deem best. No further rights relating to defective performance can be exercised. This warranty does not cover wear and tear or damages caused by external interventions or carelessness

Non-binding Glashütte Original maintenance prices
Please note that the stated prices are our non-binding recommended prices incl. 19% VAT. All recommended service prices apply for servicing and repairs performed at the Glashütte Original service centre in Glashütte, Germany. Subject to errors and price changes. When dealing with authorised service centres, they serve merely as price recommendations.

Individual services

Any service performed outside of a full maintenance requires certain basic work in order to ensure the desired functionality. This basic work includes:

1. Restoring and checking watertightness, including replacement of all seals
2. Replacement of hands, if necessary
3. Cleaning the case and metal strap

This basic work can be combined with various individual measures:
- Replacement of crown or tube
- Replacement of pushers and correctors
- Replacement of crystals and bezels
- Case reconditioning
- By arrangement:specific work on the movement

Warranty
We provide a 24-month warranty for flawless repairs as detailed above and the replaced original spare parts. In the event of a defect identified by our service staff as such, we will remedy this free of charge in the manner we deem best. No further rights relating to defective performance can be exercised. This warranty does not cover wear and tear or damages caused by external interventions or carelessness.

Non-binding Glashütte Original maintenance prices
Please note that the stated prices are our non-binding recommended prices incl. 19% VAT. All recommended service prices apply for servicing and repairs performed at the Glashütte Original service centre in Glashütte, Germany. Subject to errors and price changes. When dealing with authorised service centres, they serve merely as price recommendations.

Our service partners

Your Glashütte Original is in safe hands here.

Find your nearest service partner