The Glashütte Original engineers, designers and watchmakers set the highest of standards for their work – they strive for nothing less than perfection. We seal this standard with an international warranty for all our new watches.
From 1 February 2026, Glashütter Uhrenbetrieb GmbH will grant a five-year warranty on your new Glashütte Original watch from the date of purchase, in accordance with the terms and conditions contained in the accompanying documents.
This warranty extension also applies retroactively to all Glashütte Original timepieces purchased on or after 1 January 2025.
The international Glashütte Original warranty covers material and manufacturing defects that existed at the time of delivery of the purchased Glashütte Original watch. The warranty is only valid if the warranty certificate has been completed correctly and in full and stamped by an official Glashütte Original dealer.
During the warranty period and upon presentation of the valid warranty certificate, you have the right to have every defect repaired at no charge. Should the company Glashütter Uhrenbetrieb GmbH judge the repairs to be insufficient to restore your Glashütte Original watch to normal usage, Glashütter Uhrenbetrieb GmbH guarantees to replace it by a Glashütte Original watch with identical or similar features. The warranty for the replacement watch ends five years after the purchase date of the watch that it replaces.
Our warranty of full service
We guarantee impeccable performance of all services for a period of five years. If a defect occurs that is recognized by our service as such, we will, at our discretion, repair it at no charge. Any other rights in connection with deficient performance cannot be claimed. This warranty excludes wear and tear as well as damages resulting from third-party handling or from lack of appropriate care.
